AI Agent platform for Contact Center Automation

Elevating Customer Agent Employee Adjuster Underwriter Collector
Experience with Conversational
Voice AI Agents + Copilot

Experience Zone

  • Collections Bot
  • Claims FNOL Bot
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Try Gen AI-powered Collection bot by calling below number

Innovation in Every Interaction, Chat or Voice, Across a Spectrum of Use-Cases

Digital sales Customer Support
Reduce Support cost by 80%
Contact Center AI Claims FNOL
Reduce the Cost of Per Claims FNOL from $45 to <$5
Claims Adjustment Claims Adjuster
Increase Adjuster's Efficiency by 40%
Customer Support Customer Experience
Increase CSAT by 80%
Lead Generation Debt Collections
Increase Collection Rates by 60%
Agent Assistance Agent Productivity
Increase Contact Center Agent productivity by 50%
  GenAI Vanguards

End-to-End Insurance Transformation with Insurance AI Hub

POLICY AI HUB
AURA

AURA

Digital Worker for Agent (Distribution), Underwriter

SERVICE AI HUB
LEXI

LEXI

Billing, Policy, Support

  LLM Suite

Meet Aigreatzed LLM-Powered Flagship AI Stack

AGENT
Aigreatzed

Agent is a powerful enterprise Generative AI-driven Large Language Model or ChatGPT-based Master Agent developer framework. It lets you create multiple LLM-based Agents that can do natural language-based interaction over your document or data or application. AGENT serves as an orchestrator, seamlessly coordinating between multiple LLM agents that perform various tasks - making natural language-based API calls, connecting to your data, and automating complex conversations.

AI Agent Framework  
VoiceGPT

Breakthrough LLM model powered by 100% generative AI, architected for low-latency, enterprise grade stability, that allows fine-tuning with your conversational data, knowledge-base and documents. VoiceGPT can be used with real-time AI Agents (Chatbot or Voicebot) or real-time AI Agent Assist, effortlessly handling complex conversations, tasks and automating operations. Dial +18335651773 or +91-278-663-0060 to try VoiceGPT powered claims FNOL bot.

AI Voice Assistant  
AigreatzedGPT
Cognitive Search
Cognitive Search

Enable your bots to self-learn from diverse sources like website pages, knowledgebase, PDFs, and Word documents. No more manual intent creation or extensive training.

AI Cognitive Search  
Coming Soon
LLM Trainer

Fine-tune your LLM with a few clicks. An effortless and efficient tool to customize and improve the performance of your LLM. Train it with ChatGPT 3.5 or other open-source foundational LLMs.

llm trainer
  GenAI Suite

Experience Synergy with Integrated Generative AI (GAI) Conversational AI (CAI) Solutions

Voice AI Agent: Voicebot for Contact Center AI

End-to-end contact center AI solutions – experience 100% GenAI-powered, human-sounding voicebot that works in real-time. It comes pre-integrated with leading Contact Center solutions. Be it filing claims FNOL, accelerating debt collections, or automating support calls, Aigreatzed’s Contact Center AI can handle any interaction with ease and efficiency.

Chat AI Agent: Omnichannel Chatbot

Deploy omnichannel chatbot across all customer-facing digital channels - Text/SMS, Facebook Messenger, WhatsApp, website, mobile app, Telegram, and more with our GenAI-powered, conversational AI platform.

AI Agent Assist (Copilot)

Guide your agents during support or sales calls, providing real-time assistance on voice or chat channels. Enable knowledgebase optimization, compliance, sentiment analysis, real-time 50+ analytics, call summary, decision tree, and conversational workflow.

  Trademarks

Deep-Tech AI

High-impact features & capabilities to turbocharge customer engagement & automate workflows

Agetn M
AGENT
ChatGPT
ChatGPT
Cognitive Search
Cognitive Search
LLM
LLMs (Large Language Model)
ASR speech to text
ASR Speech to Text
TTS Text to Speech
TTS Text to Speech
less response time
Response Time <1 sec
specific AI Models
Pre-Trained Industry -Specific AI Models
Self Learning
Self-Learning AI
Contextual
Contextual AI
NLP Engine
NLP Engine
Multi-Language Abilities
<
Multi-Language Abilities

Raising the Bar of Conversational Excellence Across Industries

Insurance
  Insurance
Insurance Carriers, Agencies, Brokers, MGAs, & TPAs
  • Automate claims FNOL, know claims status, validate FNOL
  • Enable LLM for document, knowledge-base search
  • Facilitate renewals and customer onboarding
  • Increase digital sales
  • Provide 24/7 customer support
  • Streamline customer sales journey
  Debt Collections
Accelerate Debt Collections
  • Automate payment negotiation, disposition
  • Automate RPCs and PTP
  • Customize collections guidelines
  • Launch WhatsApp and SMS/Text-based collections bot
  • Ensure compliance with regulatory compliance filters (Reg F, FDCPA, HIPAA, & more)
automated debt collection
aI-powered banking
  Banking
Regional Banks, Financial Institutions, Fintech Challenger Banks
  • Launch Retail and Corporate Banking Bots
  • Enable Self-Service AI Agents for Customers 24x7
  • End-to-End Digital User Onboarding
  • Offer core banking services on 15+ Channels
  • Multilingual capabilities (150+ languages)
  • Automation of inbound & outbound calls for customer support, sales, and more
  • Seamless integration with popular retail and corporate banking solutions (e.g., Q2, Finastra, Finacle)
  BPO
Contact Centers & BPOs
  • AI Augmented Agents
  • Offer hybrid AI and Agent business models to your customers
  • Automate telemarketing
  • Automate customer support
  • Deflect calls
  • Enable seamless agent handover
BPOs logo
 Full-Scale

360o Customer Journey Optimization with AI

Combining the power of self-service AI Agents and Real-time AI Agent Assist in one platform. The self-service bots help customers get the information and service they need without having to contact a human agent or automating upfront conversation. At some point if the call or chat is transferred to human agent, the AI Agent Assist bot provides vital insights from past interactions, further enabling effective, context-rich support to human agents.

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