Supercharge Contact Center Operations

Voice AI Agent Platform – Powered by Low-Latency LLM Engine for
Customer Support Self-Service Digital Sales Payment Reminders Digital Onboarding Lead Qualification

Supercharge your contact center with Aigreatzed's Voicebot, powered by VoiceGPT. Elevate efficiency and automate 90% of interactions, boost agent productivity, elevate CSAT scores, transcribe calls, all through one powerful solution.

Deep-Tech Features

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Human-Sounding voice

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Latency: < 1 Second

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Bot Interruption

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Multi-Lingual

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VoiceGPT LLM powered

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API Integration

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Hybrid: Workflow + LLM

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Real-Time Call Analytics

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Build and Deploy with No-Code/Low-Code Platform

And More
  GenAI-Powered ROI's

Drive Higher ROIs with Advanced Voice AI Agents

70%

Reduction in Average Handling Time (AHT)

70%

Improvement in Outbound Call Efficiency

80% to 90%

of Inbound/Outbound Call Automation

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50%

Reduction in Errors & Inaccuracies

55%

Reduction in Call Abandonment Rates

Experience Zone

Voice AI Agent, Powered by Generative AI

Effortlessly alternate between voice and text, allowing for a smooth two-way transition

  • Automating Claims FNOL
  • Customer Support Calls
  • Sales Inquiries
  • Customer Inquiries
  • Employee IT Help Desk Calls
  • Tele-Marketing Calls
  • Customer Engagement Calls
  • Insurance Renewal Calls
  • Payment Reminder Calls
  Engine of Innovation

Contact Center Automation through Powerful Deep-Tech Voice AI Agents

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91%+

NLP accuracy

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95%+

Speech-to-text accuracy

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Self-Learning

Ability from unstructured documents

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< 100 ms

NLP/NLU (ETE processing)

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< 50 ms

STT & TTS (ETE processing)

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< 500 ms

Overall call response time

  Applications

Enterprise-Focused Voice AI Agents for End-to-End Optimization

  • Customer Support and Issue Resolution
    • Provide instant responses to frequently asked questions.
    • Guide users through troubleshooting steps.
    • Resolve common issues without the need for human intervention.
  • Language Interpretation and Multilingual Support
    • Provide support in multiple languages, enhancing accessibility.
    • Assist in real-time language interpretation during interactions.
  • Appointment Scheduling and Reminders
    • Assist customers in scheduling appointments or reservations.
    • Send automated reminders for upcoming appointments, reducing no-shows
  • Surveys and Feedback Collection
    • Conduct post-interaction surveys to gather customer feedback.
    • Analyze customer sentiments and identify areas for improvement.
  • Order Processing and Tracking
    • Enable customers to place orders or check the status of their orders.
    • Provide real-time updates on shipping and delivery information.
  • Lead Qualification and Sales Assistance
    • Qualify leads by asking relevant questions and capturing information.
    • Assist in product recommendations and upselling based on customer preferences.
  Core Operations

Generative AI-Powered Voice AI Agents & Chat AI Agents to Automate, Streamline, and Maximize

Easy Claims Submission
Engaging Push Notifications
Faster Debt Recovery
Accurate Lead Qualification
Seamless Transactions for Banking/FIs
More Upselling and Cross-Selling
Enable Omni-Channel Customer CX
Enhance Agent Productivity
24x7 FAQ - Customer Support
Proactive Customer Support
Deflect Calls
Offer Voice Biometrics