LISA

Automate Claims FNOL and Support with LISA

Reduce the cost of Claims FNOL filing from $45 to <$5 per claim filed

Hi, I’m LISA, your Claims FNOL AI. I can help you automate & achieve error-free insurance FNOL submissions, provide claims support, and ensure claims FNOL filing is seamless for both your customers and business.

Life, Health, P&C

Serving Numerous Insurance Products

Life Insurance

Commerical Auto Insurance

Health Insurance

Small Business Insurance

Personal Auto Insurance

Workers Compensation Insurance

Homeowners

Renters

Solutions

Improved Operations & Accelerated Claims Processing with LISA

FNOL

LISA can Automate Claims FNOL
- Seamless FNOL Submission
- Up to 90% Process Automation
- Instant Claims Initiation
- Error-Free Processing

Support

LISA can Automate Claims Support
- Real-Time Assistance
- Efficient Status Updates
- Customer-Centric Support
- 24/7 Query Resolution

Digital Workers for Adjusters & Underwriters – Meet ADDI & AURA

FNOL

How ADDI Streamlines Adjustment Writing
- Scheduling inspections
- Searching knowledgebase & coverage documents
- Generating reports
- Real-time translation
- Communicate with claimant on text/SMS
- Integrates with your work apps
- Estimating claims
- Track document & deadline requirements
- Smart compensation estimation
- Policy and coverage guidance

Support

How AURA Optimizes Underwriting
- Assessing risks
- Setting premiums
- Evaluating creditworthiness
- Determining loan terms
- Quote generation
- Auto-approvals
- Compliance validation

Experience Zone

Witness Gen AI-driven Claims FNOL Filing by Calling or Texting

+1-(650)-750-0709

Unleash Benefits

Achieve Impactful ROIs

80%

Increase in Adjuster productivity

80% or 2x

Increase CSAT Score

Faster Claims FNOL Filing

24/7

FNOL Filing with No Dependency on Human Agents

40%

Reduction in Claims Support Operational Costs

80% to 90%

Automation achieved in Claims FNOL Filing

Workflow

How LISA Helps with Claims FNOL?

Initiation by Customers

Customers initiate FNOL through various channels such as call, text, or online submission.

Document Upload

LISA streamlines document upload, ensuring all necessary files are submitted for a comprehensive claims review.

Seamless Information Collection

LISA collects relevant details from customers, ensuring a smooth submission process.

Real-Time Validation

Utilizing advanced algorithms, LISA performs real-time validation of FNOL details, identifying errors or missing information.

Transfer to Live Agent (if necessary)

For more complex queries or situations requiring human intervention, LISA transfers the call to a live agent. The live agent is briefed on the details to provide seamless assistance.

Common Difficulties

Challenges in Insurance Response to Incidents and Accidents

Volume Surge

Call Volume Surge During Catastrophe

Inaccuracy

Information Inaccuracy and Claims Process Delays

Regulatory

Complex Regulatory Compliance in FNOL

High Costs

High Operational Costs due to Manual FNOL Processes

Upgrade Claims Submission

Gen AI-Powered Claims Handling with LISA

1/6

I Can Automate Claims FNOL

From first notice of loss (FNOL) insurance filing to real-time claim status enquiries, thorough investigation & verification, and lightning-fast claim settlements, LISA will excel at every critical stage. Streamline document upload, FNOL validation, and assessment for swift claims automation.

2/6

I Can Bring Down the Cost from $45 to less than $5 Per Claim

Through LISA, your customers can enjoy efficiency via automation. Reduce operational costs significantly, improved productivity, & cost-effectiveness from automated insurance.

3/6

I Can Help Customers Check Real-Time Claim Status

Your customers want answers, and they want them now. LISA will help your customers effortlessly check the status of their claims in real-time, offering them peace of mind and reducing the burden on your support staff.

4/6

I Can Seamlessly Integrate with Leading Claims Solutions

LISA effortlessly integrates with industry-leading claims solutions, including Guidewire ClaimsCenter, Duckcreek, and INSTANDA. This enhances the efficiency of your overall claims management system, providing a unified platform for streamlined processes and improved data synchronization.

5/6

I Can Automate Claims FNOL on Call or Text

Whether customers prefer calling, texting, or chatting through a website or mobile app, LISA ensures a seamless experience for filing claims, checking statuses, and addressing queries related to the claims process.

6/6

I Can Help you Streamline Claims on Both Call & Text/SMS

LISA can be launched on both call and text/SMS channels for Claims or Customer Support using a toll-free number (e.g., 800-YOR-BRND). Enhance customer accessibility and ensure a user-friendly experience for customers when seeking assistance or information related to claims.