LISA

Automate Claims FNOL and Support with LISA

Reduce the cost of Claims FNOL filing from $45 to <$5 per claim filed
  Life, Health, P&C

Serving Numerous Insurance Products

Life Insurance
Commerical Auto Insurance
Health Insurance
Small Business Insurance
Personal Auto Insurance
Workers Compensation Insurance
Homeowners
Renters
  Solutions

Improved Operations & Accelerated Claims Processing with LISA

 FNOL
  • LISA can Automate Claims FNOL
    • Seamless FNOL Submission
    • Up to 90% Process Automation
    • Instant Claims Initiation
    • Error-Free Processing
 Support
  • LISA can Automate Claims Support
    • Real-Time Assistance
    • Efficient Status Updates
    • Customer-Centric Support
    • 24/7 Query Resolution

Digital Workers for Adjusters & Underwriters – Meet ADDI & AURA

 FNOL
  • How ADDI Streamlines Adjustment Writing
    • Scheduling inspections
    • Searching knowledgebase & coverage documents
    • Generating reports
    • Real-time translation
    • Communicate with claimant on text/SMS
    • Integrates with your work apps
    • Estimating claims
    • Track document & deadline requirements
    • Smart compensation estimation
    • Policy and coverage guidance
    Know More  
 Support
  • How AURA Optimizes Underwriting
    • Assessing risks
    • Setting premiums
    • Evaluating creditworthiness
    • Determining loan terms
    • Quote generation
    • Auto-approvals
    • Compliance validation
  Experience Zone

Witness Gen AI-driven Claims FNOL Filing by Calling or Texting

  Unleash Benefits

Achieve Impactful ROIs

80%

Increase in Adjuster productivity

80% or 2x

Increase CSAT Score

3x

Faster Claims FNOL Filing

24/7

FNOL Filing with No Dependency on Human Agents

40%

Reduction in Claims Support Operational Costs

80% to 90%

Automation achieved in Claims FNOL Filing

  Upgrade Claims Submission

Gen AI-Powered Claims Handling with LISA

1/6

I Can Automate Claims FNOL

From first notice of loss (FNOL) insurance filing to real-time claim status enquiries, thorough investigation & verification, and lightning-fast claim settlements, LISA will excel at every critical stage. Streamline document upload, FNOL validation, and assessment for swift claims automation.

2/6

I Can Bring Down the Cost from $45 to less than $5 Per Claim

Through LISA, your customers can enjoy efficiency via automation. Reduce operational costs significantly, improved productivity, & cost-effectiveness from automated insurance.

3/6

I Can Help Customers Check Real-Time Claim Status

Your customers want answers, and they want them now. LISA will help your customers effortlessly check the status of their claims in real-time, offering them peace of mind and reducing the burden on your support staff.

4/6

I Can Seamlessly Integrate with Leading Claims Solutions

LISA effortlessly integrates with industry-leading claims solutions, including Guidewire ClaimsCenter, Duckcreek, and INSTANDA. This enhances the efficiency of your overall claims management system, providing a unified platform for streamlined processes and improved data synchronization.

5/6

I Can Automate Claims FNOL on Call or Text

Whether customers prefer calling, texting, or chatting through a website or mobile app, LISA ensures a seamless experience for filing claims, checking statuses, and addressing queries related to the claims process.

6/6

I Can Help you Streamline Claims on Both Call & Text/SMS

LISA can be launched on both call and text/SMS channels for Claims or Customer Support using a toll-free number (e.g., 800-YOR-BRND). Enhance customer accessibility and ensure a user-friendly experience for customers when seeking assistance or information related to claims.

  Optimize Claims Submission

Enabling Efficient Claims Handling and Improved Experiences with LISA

I Can Accelerate FNOL Filing, Round-the-Clock

Your customers need not wait for a human agent's availability to file a FNOL. With LISA, you can offer 24/7 assistance, streamlining the FNOL upload and assessment process, allowing your customers to act promptly and without delay.

I Can be Scaled Up or Down

Whether your insurance operation experiences fluctuations in claim volumes or needs to adapt to changing demands, LISA provides the flexibility to scale up or down seamlessly. This ensures that your automation capabilities align with the changing needs of your business, allowing for optimal resource utilization and cost efficiency.

I Can Help You Enable Claims Anywhere, Anytime

LISA automates claims FNOL for your customers through their favorite channels—be it text SMS, Messenger, or WhatsApp. Deploy LISA on multiple channels now.

I Can Streamline Claim Settlements

When your customers are navigating the stressful process of filing an insurance claim, LISA provides efficient experience to your customers with our intelligent Chatbots and Voice Bots. Our conversation AI platform eliminates complexities, automating manual tasks and expediting the claiming process.

I Provide Error-Free Experience

Slight human errors made by insurance agents can cause unnecessary delays in the claims process— Which can be tedious for your customers. Leverage LISA to ensure the claims FNOL process automation is fast and accurate.

I Can Enhance Customer Interaction and Experience

LISA automates claims processes and facilitates interactive and dynamic conversations with customers. Whether through voice calls or text/SMS interactions, customers can seamlessly navigate the claims process, receive timely updates, and submit necessary documentation.